What does teevexo sell?

We focus on graphic T-shirts and casual clothing. Product listings describe each item’s available colors, sizing, and other details. Please check the individual listing because materials and fit can vary.

How do I choose a size?

Use the size information on the item’s product page. Compare the garment measurements with a similar item you already own and allow for any measurement tolerance stated on the listing. If anything is unclear, email service@teevexo.com before ordering.

How long will my order take?

Normal processing is 1–2 business days after payment confirmation. Estimated shipping is another 3–5 business days after dispatch, for an estimated total of 4–7 business days. Business days exclude weekends and applicable public holidays. These are estimates, not guaranteed arrival dates.

When is shipping free?

Qualifying orders of US$78 or more receive free standard shipping. Eligibility and any shipping charge are shown at checkout after your address and discounts are applied. Optional premium services, if available, follow the price shown at checkout.

Where do you deliver?

Enter your address at checkout to see whether delivery is available. We do not promise service to every destination or address type. Any specific delivery information shown before you order should be reviewed with the general Shipping & Delivery policy.

How can I track my order?

Use the tracking details in your dispatch email. You may also enter a supported carrier tracking number at 17TRACK. Your store order number may differ from the carrier tracking number. Contact us if you cannot locate tracking information.

Can I change my address or cancel?

Email us immediately with your order number and requested change. We will check whether it is still possible. Fulfillment or dispatch may prevent a change, but applicable statutory cancellation rights and remedies for a delayed or incorrect order remain available.

What is the return window?

Request an eligible return within 30 calendar days after delivery. For a change-of-mind return, items should be unworn, unwashed, unaltered, and in their original condition. Email us before sending the parcel. Our Return Policy explains the process, costs, and refunds.

Who pays for return shipping?

You normally pay postage for a change-of-mind return or a size you chose incorrectly. For a defective, damaged-on-arrival, or incorrect item for which we are responsible, we arrange or reimburse reasonable return postage where a return is needed. Contact us before incurring that cost.

Where should I send my return?

After contacting us for instructions, use the designated return address: 1220 Hayhurst Lane, Southfield, MI 48034, USA. Do not send returns to the company’s registered business address in Jamaica, New York.

When will I receive a refund?

We normally inspect the return and issue an approved return refund within 5 business days of receiving the returned item, subject to any shorter legal deadline. Your bank or payment provider may take additional time to post it. Refunds go to the original payment method unless another lawful arrangement is agreed.

What if an item is damaged or my parcel is missing?

Contact us with your order number and details of the problem. Photos are helpful for damage or an incorrect item, where available. We will investigate and arrange the appropriate resolution; a delivery scan or the expiry of a voluntary return period does not automatically remove your rights under consumer law.

Which payment methods can I use?

Use the methods displayed at checkout. Availability varies by location and transaction. The final total and currency are shown before payment.

How do I contact you?

Email service@teevexo.com. teevexo is operated by DLT EAST COAST INC. Full business and address information appears below and on our Contact Us page.